Customer Service Representative

Miranda HR

₱15-20K[Monthly]
RemoteNo Exp RequiredBachelorFull-time
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Remote Details

Open Country：Albania | Philippines

Language Requirements：English

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

Benefits

  • Insurance Health & Wellness

    Health Insurance

  • Time Off & Leave

    Paid Time Off, Paid Holidays, Government Mandated Leave

  • Handle inbound and outbound calls, emails, or chats to assist customers with inquiries and concerns.
  • Provide accurate information about products, services, and company policies.
  • Resolve customer issues efficiently while ensuring a positive customer experience.
  • Escalate complex concerns to higher-level support when necessary.
  • Maintain professionalism, empathy, and courtesy in every customer interaction.
  • Document customer interactions and transactions accurately in the system.
  • Meet performance metrics such as response time, quality, and customer satisfaction.
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Rei Flores

HR OfficerMiranda HR

High response rate

Posted on 17 September 2025

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