• Respond to customer inquiries via phone, email, or chat.
• Provide accurate information and solutions to customer issues.
• Maintain a high level of customer satisfaction through effective communication.
• Document customer interactions and follow up as necessary.
• Collaborate with team members to improve processes and customer experience.

Requirements

• Educational Qualifications: Diploma in a relevant field
• Experience Level: 0–2 years
• Skills and Competencies: Excellent communication skills in English
• Skills and Competencies: Strong problem-solving abilities
• Skills and Competencies: Experience in customer service
• Qualities and Traits: Strong interpersonal and organizational skills
• Skills and Competencies: Basic technical and digital marketing skills