Call Center Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Allowances
Meal Allowance, Transportation Allowance
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Work-Life Balance
Flexible Hours
- Manage incoming calls and customer inquiries effectively.
- Provide accurate information regarding products and services.
- Resolve customer complaints and issues with a focus on satisfaction.
- Document call information and customer interactions in the database.
- Follow up with customers to ensure their issues are resolved.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 1–3 years of experience in a call center or customer service role
- Skills and Competencies: Proficient in English, excellent customer service skills
- Skills and Competencies: Strong problem-solving abilities
- Skills and Competencies: Effective people skills and ability to communicate clearly
- Qualities and Traits: Patience and empathy to handle customer concerns
Lorenza Buce
HR OfficerSynlink Recruitment Outsourcing Co. Inc.
Reply 1 Time Today
Working Location
VECTOR THREE, NORTHGATE CYBERZONE, FILINVEST CITY, ALABANG, MUNTINLUPA. C2FQ+6CM, Vector, Northgate Cyberzone, Northgate Ave, Muntinlupa, 1781 Metro Manila, Philippines
Posted on 26 November 2025
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