Call Center Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Employee Recognition and Rewards
Incentives
Insurance Health & Wellness
HMO
Professional Development
Job Training
Work-Life Balance
Flexible Hours
Description
- Provide excellent customer service through phone interactions.
- Respond to inquiries and resolve issues efficiently.
- Document customer interactions in the database.
- Maintain up-to-date knowledge of products and services.
- Work collaboratively with team members to achieve targets.
- Handle customer complaints with patience and empathy.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience necessary; training provided.
- Skills and Competencies: Strong communication, problem-solving, and active listening skills.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide information.
- Working Conditions: Office environment, possibly shift work including evenings and weekends.
- Qualities and Traits: Patience, empathy, and a customer-focused attitude.
Lorenza Buce
HR ManagerSynlink Recruitment Outsourcing Co. Inc.
More than ten replies today
Working Location
Centrio Mall, 2/F, Centrio MallClaro M. Recto Avenue, corner Corrales Ave, Cagayan De Oro City, 9000 Misamis Oriental, Philippines
Posted on 26 August 2025
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