• Provide excellent customer support through non-voice channels such as email and chat
• Assist customers with inquiries regarding products and services
• Schedule appointments and manage customer requests efficiently
• Resolve customer complaints and issues in a timely manner
• Work collaboratively with team members to improve service delivery

Requirements:

• High School diploma or equivalent
• No prior experience required
• Strong interpersonal and communication skills
• Proficient in English, both written and spoken
• Excellent problem-solving abilities
• Strong work ethic and commitment to customer satisfaction
• Basic technical skills and comfort with digital platforms