Call Center Representative

Metacom Business Process Outsourcing Solution Inc.

$254-339[Monthly]
On-site - MakatiNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Vacation Leave

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  • Assist customers with inquiries and provide excellent service over the phone.
  • Resolve issues and complaints by identifying the problem and providing suitable solutions.
  • Maintain accurate records of customer interactions and transactions.
  • Follow up on customer interactions to ensure satisfaction.
  • Work collaboratively with team members to enhance service quality.


Requirements

  • Educational Qualifications: High School Diploma or equivalent.
  • Experience Level: 0–2 years.
  • Skills and Competencies: Strong English language skills, proficiency in customer service techniques, and familiarity with call center operations.
  • Qualities and Traits: Excellent communication skills, ability to handle stress, and a customer-oriented mindset.
  • Responsibilities and Duties: Ability to multitask and manage time effectively.
  • Working Conditions: Full-time position requiring flexibility to work various shifts.
English LanguageCall CentreCustomer Service
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Jaylo Roselle

HR Hiring ManagerMetacom Business Process Outsourcing Solution Inc.

Reply 0 Times Today

Working Location

Alphaland Makati Place. 7232 Ayala Ave, Ext, Makati City, 1209 Metro Manila, Philippines

Posted on 19 November 2025

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