• Handle customer inquiries and provide basic information regarding services and products.
• Assist with scheduling appointments, resolving issues, and ensuring customer satisfaction.
• Maintain call logs and follow up on service issues as necessary.
• Work collaboratively with team members to achieve service and sales goals.
• Utilize Salesforce software for tracking customer interactions and sales data.

Requirements

• High School Diploma or equivalent
• Experience Level: 1–3 years in a customer service or call center role
• Strong English language proficiency
• Excellent customer service and interpersonal skills
• Familiarity with Salesforce and call center environments
• Team player with strong organizational skills