Call Center Representative
Miranda HR
Job Description
Benefits
Employee Recognition and Rewards
Commission, Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Training Subsidy
Professional Development
Job Training, Mentorship Program
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Answer incoming calls and respond to customer inquiries.
- Provide product and service information to customers.
- Resolve customer complaints and issues effectively.
- Document interactions and maintain accurate records.
- Collaborate with team members to improve service quality.
- Achieve performance targets and maintain customer satisfaction.
Requirements
- Educational Qualifications: Must have a High/Senior High School diploma.
- Experience Level: Ideal for Fresh Graduates or Students seeking their first job experience.
- Skills and Competencies: Strong customer service skills; familiarity with Salesforce is a plus.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and maintain records.
- Working Conditions: Office environment, shifts may include evenings and weekends.
- Qualities and Traits: Excellent communication, patience, and a positive attitude towards customer satisfaction.
Angel De Guzman
HR ManagerMiranda HR
Active within three days
Working Location
Glorietta 1 - Ayala Malls
Posted on 01 August 2025
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