Call Center Representative – Davao Site (Blended Voice/Non-Voice)
SMCS Outsourcing
Job Description
Benefits
Employee Recognition and Rewards
Employee Recognition Program, Incentives
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Responsibilities
- Handle customer interactions through calls, chat, and email (blended)
- Provide accurate information and efficient solutions
- Maintain professionalism and empathy in every transaction
- Follow company procedures and meet performance goals
- Contribute to a positive customer experience
Job Requirements
- High School Graduate or higher
- With or without BPO experience – fresh graduates are encouraged to apply!
- Strong communication and comprehension skills
- Willing to work onsite in Davao City
- Amenable to shifting schedules, weekends, and holidays
Jeneline Gonzales
HR ManagerSMCS Outsourcing
Active today
Working Location
Concentrix Davao Abreeza Recruitment Site. GF & 4F to 6F Abreeza Corporate Center, J.P. Laurel Ave, Poblacion District, Davao City, 8000 Davao del Sur, Philippines
Posted on 23 October 2025
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