Call Center Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Government Mandated Benefits
Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Answer incoming customer calls and respond to inquiries
- Provide accurate information about products and services
- Resolve customer complaints with empathy and professionalism
- Document interactions and update customer records
- Meet performance metrics such as call handling time and customer satisfaction
- Work collaboratively with team members and supervisors
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of previous call center or customer service experience.
- Skills and Competencies: Strong communication, problem-solving abilities, and proficiency in basic computer applications.
- Working Conditions: Office environment, potential for shifts, and high call volume.
- Qualities and Traits: Patient, empathetic, detail-oriented, and a team player.
James Miranda
Recruitment associateSynlink Recruitment Outsourcing Co. Inc.
High response rate
Working Location
Allsectech Manila Inc.. L3,311, Market! Market! Mall 26TH STREET CORNER, Corner C5 C5- 26th St, Taguig, Metro Manila, Philippines
Posted on 26 May 2025
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