Call Center Representative
Remote Details
Open Country：Philippines
Language Requirements：English
Job Description
Description
- Answer incoming calls and assist customers with inquiries and issues.
- Provide accurate product and service information to clients.
- Document interactions in the call management system.
- Resolve customer complaints efficiently and effectively.
- Maintain a high level of professionalism and empathy.
- Collaborate with team members to enhance customer experience.
Requirements
- Educational Qualifications: at least 2 yr. college graduate/2yr. associate graduate.
- Experience Level: At least 1year of experience in a call center or face to face customer service role.
- Skills and Competencies: Excellent communication, and computer literate.
- Responsibilities and Duties: Handle inbound calls, assist customers, and resolve inquiries efficiently.
- Working Conditions: Nightshift, long time Temporary Work from home, applicants living within Central Luzon/2hr. ride from Clark Pampanga only.
- Qualities and Traits: Patient, adaptable, and possess strong interpersonal skills.
Kristen Marie Dela Cruz
RecruiterKMDC Employment Services
Active today
Benefits
Employee Recognition and Rewards
Performance Bonus
Insurance Health & Wellness
Health Insurance, Family/Dependent Health, Life Insurance
Professional Development
Career Development
Time Off & Leave
Paid Holidays
Posted on 21 November 2024
Explore similar jobs
View more similar jobsHome-based Online English Teacher
51TalkRemote - PhilippinesFresh Graduate/StudentBachelorFull-time
₱30-35K[Monthly]
I MSourcing Specialist
US Switched Bills Customer Service Representative
RecruitGoRemote - Philippines1-3 Yrs ExpEdu not requiredFull-time
₱35-45K[Monthly]
Maricar YgotGlobal Recruiter
Mission Control Specialist (Work from Home)
Onboard RS IncRemote - Philippines1-3 Yrs ExpHigh/Senior High SchoolFull-time
₱40-60K[Monthly]
Dan HeskettVP of Support
Customer Service Manager
EPSRemote - Philippines>10 Yrs ExpDiplomaFull-time
₱150-180K[Monthly]
Carla Marie ObesoRecruitment Consultant
Customer Service Representative (Spanish Bilingual)
IT Squarehub Global Services CorporationRemote - Philippines1-3 Yrs ExpBachelorFull-time
₱35-40K[Monthly]
IT SquarehubHuman Resources
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.