Responsibilities

• Handle inbound and outbound customer calls professionally and efficiently.
• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Resolve customer complaints and provide appropriate solutions within SLA.
• Maintain accurate records of customer interactions in CRM systems.

Requirements

• Open to College Graduates (any course)
• Open to 2nd Year College Undergraduates
• With or without BPO experience
• Good to excellent English communication skills
• Strong customer service and problem-solving skills
• Basic computer knowledge and typing skills