Call Center Agent (No Experience Needed)
J-K Network Services
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Sick Leave, Vacation Leave
Job Title: Call Center Agent (No Experience Needed)
Company Profile:
This company provides server installation, operation, maintenance, and security services, mainly for cloud environments, with manned monitoring and 24/7 full support. Founded in 1992, the company specializes in delivering reliable and secure IT solutions.
Company Industry: Insurance-focused BPO
Work Location: Makati City
Work Schedule: Monday – Friday
Salary: Php 20,000 – Php 30,000
Work Set Up: On-site
Benefits
- Government-mandated benefits
- HMO
- 13th month pay
- Leave credits
- Life insurance
Job Requirements
- Undergraduate / Senior is welcome to apply
- Fresh graduates can apply
- Experience in customer service/BPO is a plus
- Amenable to work onsite
- Amenable to work in Makati
Job Responsibilities
- Provide accurate information about products, services, and company policies
- Assist customers with order placement, account concerns, billing issues, and general support needs
- Troubleshoot and resolve customer complaints, ensuring a positive customer experience
- Record and update customer interactions, transactions, and feedback in the system
- Coordinate with internal departments (e.g., sales, logistics, technical) for escalated concerns
Recruitment Process: Look to Ms. Jai
- Initial and final interview conducted online via Zoom
Recruiter_Exec J-K
RecruiterJ-K Network Services
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Working Location
One Ayala (Ayala Malls). 1 Ayala Ave, Makati City, 1226 Metro Manila, Philippines
Posted on 25 November 2025
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