Call Center Agent
Elevatione Time Stops Ph Inc
Job Description
Description
- Handle inbound and outbound customer calls, addressing inquiries, complaints, or requests.
- Provide accurate information about products, services, or policies.
- Resolve customer issues efficiently and escalate complex cases to supervisors.
- Document call details and customer interactions in the system.
- Maintain a high level of professionalism and customer service.
- Follow company scripts, guidelines, and protocols during calls.
- Meet performance targets such as call handling time, customer satisfaction, and issue resolution.
- Offer product recommendations or upsell services when appropriate.
Requirements
- At least a high school graduate.
- With experience in customer service specifically bookings and/or appointments.
- With experience in handling outbound and/or inbound calls.
- Skilled in upselling.
- Proficient in CRM software and appointment scheduling system.
Elevatione Time Stops PH Inc.
HR OfficerElevatione Time Stops Ph Inc
Reply 2 Times Today
Working Location
Centuria Medical Makati. Brgy, Century City Kalayaan Ave, cor Salamanca, Makati City, Metro Manila, Philippines
Posted on 21 June 2025
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Elevatione Time Stops Ph Inc
51-100 Employees
Shopping & Retail
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