No BPO Experience Required | Customer Service Representative | Ilocos
Sutherland Philippines
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Annual Appraisal, Employee Recognition Program, Incentives
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
Health Care On-Site, Life Insurance, HMO
Professional Development
Employee Assistance Program, Professional Development
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Vacation Leave
- Provide clear and professional answers to various questions regarding Travel inquiries
- Meet all productivity and quality requirements and guidelines
- Model and work by the company's core values
- Achieve and maintain required metrics and goals
- Finished at least 2 years in college (or High School Graduate + relevant work experience)
- At least 1 year experience in a customer oriented and/or sales role
- Minimum 6 months experience in Travel or Hospitality industry
- Capable of customer management and can negotiate, overcome objections, and/or upsell/cross-sell
- Excellent English written and verbal communication skills
- Working knowledge on computers
Irene Nuguid
LeadSutherland Philippines
Reply 3 Times Today
Working Location
G/F, Robinsons Ilocos - BPO Office. 5HHR+QFF, Manor, San Nicolas, Ilocos Norte, Philippines
Posted on 22 March 2025
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