Call Center Agent

XMC BPO Manila

$269-359[Monthly]
On-site - Cebu<1 Yr ExpEdu not requiredFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Sleeping Quarters

  • Professional Development

    Job Training

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave

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Description

  • Handling inquiries from patients, insurance companies, and healthcare providers.
  • Assisting with appointment scheduling, prescription refills, and insurance verifications.
  • Managing and resolving customer complaints while maintaining patient confidentiality.
  • Educating patients about health programs and preventative care.
  • Collaborating with billing departments to address billing inquiries and disputes.
  • Maintaining accurate records in customer relationship management (CRM) systems.


Requirements

  • Candidate must be at least 18 years of age.
  • Must be a Licensed Nurse or Nursing Graduate or at least have any Medical background
  • Basic computer navigation skills.
  • Candidate must have good English communication skills
  • Can work in flexible schedules
  • Willing to work onsite, Cebu


License/Certification:

  • Nursing license (Preferred)


Schedule:

  • Rotational shift
  • Shift system
English LanguageCustomer ServiceCall Centre
Preview

Joyce Piedad

HR OfficerXMC BPO Manila

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Working Location

8TH floor, The 8th Floor Ocean View at Tambuli Condominiums. Buyong Rd, Lapu-Lapu City, 6015 Cebu, Philippines

Posted on 21 May 2025

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