Call Center Agent

Metacom Careers

＄631-721[Monthly]
On-site - Quezon CityNo Exp RequiredBachelorFull-time
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Job Description

Description

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information regarding products and services.
  • Resolve customer complaints and issues efficiently.
  • Maintain detailed records of interactions and transactions.
  • Work collaboratively with team members to improve customer experience.
  • Adhere to company policies and procedures.
  • Handle inbound and outbound calls, address customer inquiries, resolve issues, and ensure customer satisfaction.

Requirements

  • Educational Qualifications: Bachelor’s degree in any field is required.
  • Experience Level: No prior experience necessary; training will be provided.
  • Skills and Competencies: Proficient in English, excellent customer service abilities, strong problem-solving skills, and a team player.
  • Working Conditions: Fast-paced call center environment, may involve shift work.
  • Qualities and Traits: Positive attitude, strong communication skills, and adaptability.
English LanguageCustomer ServiceProblem SolvingTeam Player
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Brian Lamban CSSWB

HR ManagerMetacom Careers

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Working Location

Quezon City. Quezon City, Metro Manila, Philippines

Posted on 07 May 2025

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