Call Center Agent

Metacom Business Process Outsourcing

Urgent

＄627-716[Monthly]

On-site - TaguigNo Exp RequiredBachelorFull-time

Description

Respond to customer inquiries via phone, email, and chat.
Provide accurate information regarding products and services.
Resolve customer complaints and issues efficiently.
Maintain detailed records of interactions and transactions.
Work collaboratively with team members to improve customer experience.
Adhere to company policies and procedures.
Handle inbound and outbound calls, address customer inquiries, resolve issues, and ensure customer satisfaction.

Requirements

Educational Qualifications: Bachelor’s degree in any field is required.
Experience Level: No prior experience necessary; training will be provided.
Skills and Competencies: Proficient in English, excellent customer service abilities, strong problem-solving skills, and a team player.
Working Conditions: Fast-paced call center environment, may involve shift work.
Qualities and Traits: Positive attitude, strong communication skills, and adaptability.

English LanguageCustomer ServiceProblem SolvingTeam Player

Preview

Brian Lamban CSSWB

HR ManagerMetacom Business Process Outsourcing

Reply Today 7 Times

Working Location

Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines

Posted on 07 May 2025