Description

• Oversee daily branch operations and ensure compliance with company policies and procedures.
• Manage staff recruitment, training, and performance evaluations.
• Assist customers with currency exchange transactions and provide information on services offered.
• Monitor financial activities and support branch revenue targets.
• Resolve customer complaints and enhance customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in Business Administration or a related field.
• Experience Level: 1-3 years of experience in a supervisory role.
• Skills and Competencies: Strong knowledge of currency exchange processes.
• Qualities and Traits: Excellent leadership and communication skills.
• Responsibilities and Duties: Ability to multitask and prioritize effectively.
• Working Conditions: Ability to work in a fast-paced environment.