• Supervise and manage cashiers to ensure efficient customer service.
• Provide training and coaching to develop cashier skills and enhance performance.
• Oversee cash handling procedures and ensure all financial transactions are accurate.
• Address customer inquiries and resolve issues promptly to maintain satisfaction.
• Analyze sales performance and develop strategies for improvement.

Requirements

• Educational Qualifications: Bachelor’s degree in Business or related field
• Experience Level: 1–3 years of supervisory experience in a retail environment
• Skills and Competencies: Strong customer service, counter management, training, coaching, and decision-making skills
• Responsibilities and Duties: Ability to oversee staff, handle financial transactions, and ensure compliance with company policies
• Qualities and Traits: Excellent communication and leadership skills, with a focus on teamwork