Description

• Prepare and serve a variety of coffee beverages with precision and attention to detail.
• Provide exceptional customer service, ensuring a welcoming atmosphere for all patrons.
• Demonstrate latte art techniques and educate customers on coffee options.
• Manage inventory and supplies, placing orders as necessary.
• Promote and upsell menu items to enhance customer experience and sales.

Requirements

• Educational Qualifications: Diploma in Hospitality or related field
• Experience Level: 1–3 years of experience in a coffee shop or similar environment
• Skills and Competencies: Strong coffee knowledge, excellent customer service skills, and the ability to perform latte art
• Qualities and Traits: Positive attitude, strong interpersonal skills, and ability to work in a fast-paced environment
• Responsibilities and Duties: Ability to handle cash transactions and maintain the cleanliness of the work area