On Sales Attainment

• Formulates strategies and solutions to ensure achievement of team ‘s monthly quota.
• Submits periodic reports to the Store Operations Manager.
• Analyzes and solves problems as needed.
• Conducts store visits and assesses competitors and market.
• Implements excellent standard of customer service.
• Works with brand coordinators regarding sales targets, merchandise and in coming up with strategies to attain brand quota.

Manpower Management

• Ensures proper manpower planning, hiring, monitoring, training and evaluation.
• Checks, approves and monitors store personnel working schedule.
• Evaluates performance of store staff and recommends promotion, regularization, and other movements or actions.
• Initiates training needed to improve staff performance.
• Works with Store Coordinators in hiring store/sales staff.
• Monitors Store Supervisors and OICs to implement company policy and procedure.
• Resolves issues and recommends disciplinary actions as needed.
• Disseminates information and conducts office day meeting.

Inventory, Cash, and other Assets Management

• Ensures prescribed control systems are in place and identifies weaknesses and recommends solutions.
• Solves stock management problems.
• Orients stores on policies and procedures for uniform implementation.
• Coordinates with the Audit Department regarding physical count, reconciliation etc.
• Ensures cost effective management of supplies and proper use of store properties.

Image Maintenance

• Ensures consistent and timely image implementation in the stores.
• Coordinates with Store Planning & Visual Merchandising departments regarding due maintenance and repair works.

Other Administrative Functions

• Assists the Store Operations Manager in liaising with mall leasing department.
• Coordinates with suppliers, contractors, banks and other outside agencies as required.

• A Graduate of Economics, Business Studies/Administration/Management, Marketing, Commerce or equivalent
• At least 3 years minimum work experience in retail for the Supervisor level
• With knowledge in all facets of store operations, merchandising, visual merchandising and inventory management
• With proven excellent performance in store operations
• Analytical, has good problem solving skills, good conflict/feedback management
• Has proven sales ability and customer service skills
• Well-versed in MS Office applications
• Good communication and interpersonal skills
• Positive and passionate attitude towards work
• Excellent leadership and people handling skills
• Willing to be assigned anywhere in Metro Manila (as required)