RMA Technical Coordinator
Pronet Systems Integrated Network Solution Inc.
Job Description
Benefits
Allowances
Telecommunication Allowance
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Bereavement Leave, Birthday Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave
- Process, categorize root cause analysis every time there is RMA request.
- Regulate the cause of the problem and shorten the process by providing the right technical support assessment.
- Provide reports subject for preventive maintenance, items under warranty and out of warranty.
- Coordinate to different Business Development, Project Manager regarding to their handle account for proper costing of Preventive Maintenance.
- Submit reports of status of Preventive Maintenance.
- Submit recommendation of accounts due to preventive maintenance.
- Communicate status and schedule to customers and Sales.
- Code repair and replacement requests and forward when other departments must fulfill.
- Enter data, analyze data, and identify trends in repair and replacement requests
- Candidate must possess at least Bachelor’s/College Degree Technical or IT related course such as (Computer Engineering, ECE, IT, Computer Science)
- Preferably 1 year experience employee specialize Technical support
- With background in project technical support
- High attention to detail and accuracy
Mary Grace Avancena
HR ManagerPronet Systems Integrated Network Solution Inc.
Reply 1 Time Today
Working Location
3rd Floor Hollywood Square Bldg # 33 West Ave Quezon City, Pronet Systems Integrated Network Solution Incorporated, 3rd floor, Hollywood Square Building, 33 West Ave, Quezon City, 1104 Metro Manila, Philippines
Posted on 30 April 2025
Explore similar jobs
View more similar jobsAfter Sales Customer Service Representative
Lexie Staffing co.＄341-426[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
HR Juliana De GuzmanHR Officer
After Sales Customer Service RepresentativeUrgent
Besterm International Corporation＄307-392[Monthly]
On-site - Quezon City1-3 Yrs ExpBachelorFull-time
angeline venturaHR Officer
Roving Merchandiser
JIA2 Corp.＄256-341[Monthly]
On-site - Quezon City<1 Yr ExpDiplomaFull-time
HR HannaHR & ADMIN ASSISTANT
Warranty Supervisor
United Asia Automotive Group Incorporated＄512-682[Monthly]
On-site - Quezon City1-3 Yrs ExpBachelorFull-time
UNITED ASIA AUTOMOTIVE GROUP, INC.HR Officer
After Sales Customer Service Representative
HBS Marketing Corporation＄256-426[Monthly]
On-site - Quezon City1-3 Yrs ExpDiplomaFull-time
Leilani TanHR Officer
Pronet Systems Integrated Network Solution Inc.
Unfinanced / Angel
101-500 Employees
Information & Communication Technology
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
