Description

• Handle customer inquiries and complaints, providing professional after-sales support
• Assist customers in understanding product usage and resolving related issues
• Document and track customer feedback to ensure timely resolution of issues
• Coordinate with sales and technical teams to ensure customer satisfaction
• Conduct customer satisfaction surveys, collecting and analyzing customer feedback data

Requirements

• Education Qualifications: Bachelor’s degree; relevant field preferred
• Experience Level: No experience required; recent graduates welcome to apply
• Skills and Abilities: Strong communication and interpersonal skills
• Responsibilities and Obligations: Problem-solving ability; customer-oriented
• Qualities and Traits: High level of patience and empathy; sensitivity to customer needs