Accounts Receivable Specialist

Hybrid | Cebu City | Dayshift

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Job Overview

We are looking for a detail-oriented and proactive Accounts Receivable Specialist to join our finance team. In this role, you will be responsible for managing incoming payments, ensuring timely collections, and maintaining accurate financial records. Your tasks will include invoicing customers, monitoring accounts for overdue payments, reconciling discrepancies, and collaborating with the sales team to resolve any payment issues. The ideal candidate will have strong communication skills, a solid understanding of accounting principles, and experience with accounts receivable processes.

Key Responsibilities:

• Responsible for managing collection activities of due + overdue payments from customers, including issue resolution, working towards achieving process efficiency.
• Responsible for all aspects of the collection process, identifying customer billing issues and being accountable for reducing the accounts receivables of your assigned accounts.
• Will communicate professionally with a variety of internal + external stakeholders while providing exceptional customer service.
• To ensure prompt payment from customers by regular follow ups + tracking via email or phone call
• To update accounting records in relevant systems in a timely manner, including capturing customer feedback and follow up due date.
• To act on customer feedback regarding invoicing issues, discrepancies + clarifications with relevant internal stakeholders.
• To ensure timely reconciliation + sharing of statement of accounts (SOA) with customers.
• To understand customer requirements, extending support to standardize operations where necessary.
• To participate in all accounts receivable matters at an operational level.
• To recommend accounts for escalated collection efforts via country finance or key account structure.
• To understand the end-to-end accounts receivable process, identifying redundant steps to drive continuous improvement.
• To independently analyze assigned accounts and execute a collection plan.

Skills and Experiences

• Bachelor Degree in Business Administration, Accounting, Finance, Economics
• Minimum of 3 years of Accounts Receivable experience in a multinational organization
• Strong knowledge of collection processes and AR Policies & Procedures.
• Excellent negotiation and customer service skills required.
• Strong command of English, both written and spoken
• Establish strategic relationship with interdependent areas and teams

Please refer to job description.