The Account Manager (AM) serves as the day-to-day contact between clients and the agency. The AM ensures campaigns are executed seamlessly across ATL, BTL, and Digital channels while maintaining client satisfaction, project profitability, and internal alignment.

The role requires a balance of project management, client servicing, and cross functional collaboration to deliver campaigns that meet client objectives and uphold the agency's creative standards.

1. Client relationship management
2. Campaign and Project Execution
3. Financial Management
4. Collaboration with Internal Teams
5. Reporting and Insights
6. Team Support and Development

• Bachelor's Degree in Marketing, Advertising, Business, or Communications
• 3-5 years of account servicing experience in advertising or creative agency
• Solid understanding of ATL (TV, Radio, OOH, print), BTL (events, activations, promos) and Digital Marketing
• Strong communication, interpersonal and presentation skills
• Proficiency in Project Management tools (ASANA, Trello, Workmajig, or similar)
• Basic Knowledge of media and digital performance metrics is a plus.

Core Competencies

• Client-Focused
• Organized
• Collaborative
• Commercially Aware
• Adaptable

Performance Metrics

• Client satisfaction feedback
• On-time, on-budget delivery of campaigns
• Accuracy and quality of briefs and reports
• Campaign effectiveness vs. KPIs
• Account profitability and revenue contribution
• Team collaboration and leadership support