• Achieve monthly GMV targets across Shopify and marketplaces
• Oversee all product listings, ensuring complete and accurate content (images, pricing, specs, tags)
• Plan and execute online promotions, syncing with retail and marketing calendars
• Monitor fulfillment performance (processing, shipping, returns) with 3PL and internal teams
• Track customer satisfaction through NPS, reviews, and complaint resolution
• Analyze platform performance, identify growth opportunities, and recommend improvements
• Align with demand planning to forecast stock needs and avoid overselling
• Maintain platform compliance, UI consistency, and timely updates

Experience: 3+ years in e-commerce or digital retail; must have managed end-to-end platforms like Shopify, Lazada, or Shopee

Skills: Content management, promo planning, basic analytics, fulfillment coordination

Technical Proficiency: Shopify backend, marketplace seller centers, Excel/Sheets, basic reporting

Personality Traits: Organized, deadline-driven, responsive, and results-focused

Cultural Fit: Collaborative with marketing, sales, and ops teams; digital-native mindset with customer-first instinct