Customer Service Representative l Local Account & Dayshift

Transec BPO Solutions Inc.

＄266-355[月薪]
现场办公 - 帕西格无需经验本科全职
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职位描述

福利待遇

  • 员工表彰与奖励

    业绩加成

  • 健康保险

    人寿保险, 健康维护组织

  • 额外福利

    年度公司旅行, 睡眠区

  • 职业发展

    工作培训

  • 休假和请假

    生日假, 病假, 休假

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职位描述

  • Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow-ups, etc.
  • Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
  • Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
  • Coordinate with several branches and departments to resolve customer concerns and/or requests.
  • Ensure pending concerns are attended to in a timely manner and escalate as needed.


职位要求

  • Must have at least 6 months experience in customer service.
  • Basic knowledge in using Microsoft Word and Excel.
  • Understandable writing and speaking skills in both English and Filipino.


customer service
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Patricia Rosales

Recruitment SpecialistTransec BPO Solutions Inc.

高响应率

工作地址

31st Floor, One Corporate Centre, Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines

发布于 26 April 2025

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Transec BPO Solutions Inc.

其他

51-100人

呼叫中心

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