Customer Service Representative

TransPak Singapore Pte. Ltd.

＄2.4-3.1K[月薪]
现场办公 - 中部1-3年经验专科全职
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这份工作对以下人员开放 新加坡公民 / 永久居民

职位描述

职位描述

  • Handling inquiries and providing information to customers regarding airfreight services, rates, schedules, and documentation requirements.
  • Coordinating with various departments to ensure smooth and timely processing of airfreight shipments.
  • Assisting customers in booking airfreight shipments, arranging pickups, and tracking shipments in transit.
  • Resolving customer complaints, issues, and disputes in a timely and professional manner.
  • Ensuring compliance with airfreight regulations and customs requirements.
  • Ensuring of milestones of events are updated promptly.
  • Maintaining accurate records of customer interactions, transactions, and shipment details.
  • Collaborating with the operations team to optimize processes and improve service quality.
  • Keeping customers informed of any delays, changes, or issues affecting their airfreight shipments.

职位要求

  • Min. O Level / Diploma of any discipline
  • At least 2 years to experience in a Freight Forwarding Industry is a MUST
  • Alternate Saturday 
  • Singaporeans Only


客户服务Airfreight人际交往能力解决问题
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Zoey Zhou

HR OfficerTransPak Singapore Pte. Ltd.

工作地址

Changi Business Park. 51 Changi Business Park Central 2, Singapore 486066

发布于 24 February 2025

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TransPak Singapore Pte. Ltd.

101-500人

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