Customer Service Representative

Exccell Workforce Solutions Corp.

＄269-359[月薪]
现场办公 - 曼陀罗勇1-3年经验专科全职
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职位描述

福利待遇

  • 法定福利

    13薪, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

职位描述

  • With experience as CSA (Mobile phone products)
  • Provide exceptional customer support via phone, email, and chat.
  • Resolve customer inquiries and complaints efficiently and professionally.
  • Maintain accurate records of customer interactions.
  • Assist in product knowledge to enhance customer experience.
  • Collaborate with team members to improve service processes.
  • Demonstrate a positive attitude and strong problem-solving skills.

职位要求

  • Educational Qualifications: Diploma in any field.
  • Experience Level: 1-3 years of experience in customer service roles.
  • Skills and Competencies: Proficient in call centre operations, back office support, effective sales pitching and closure techniques, and familiarity with Salesforce.
  • Responsibilities and Duties: Address customer inquiries, provide solutions, manage sales processes, and support backend operations.
  • Working Conditions: Office environment with potential for remote work; may involve shift scheduling.
  • Qualities and Traits: Excellent communication skills, problem-solving abilities, patience, and a customer-oriented mindset.
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Lea Cuadra

HR ManagerExccell Workforce Solutions Corp.

今天活跃

工作地址

SM Megamall Building A. EDSA, corner Doña Julia Vargas Ave, Ortigas Center, Mandaluyong City, 1555 Metro Manila, Philippines

发布于 04 June 2025

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Exccell Workforce Solutions Corp.

未融资

501-1000人

人力资源

查看热招工作

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