Customer Service Representative

Flexicon Solution Inc

＄448-537[月薪]
现场办公 - 马卡蒂无需经验本科全职
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职位描述

职位描述

  • Provide high quality customer service by answering customer inquiries efficiently and politely with correct and complete information and redirect them where appropriate.
  • Provide first level support for all technical and functional queries related to website and mobile application.
  • Actively listen to customer feedback, suggestions, and concerns, and communicate them to the appropriate teams for further improvements.
  • Collaborate with technology teams, to ensure customer satisfaction and continuous improvement.
  • Continuously learn to keep up-to-date with changes and developments to services and procedures.
  • Maintain confidentiality of the company’s customers and data.
  • Agree to work in shifts and adapt to the company's scheduling
  • Keep abreast with the latest changes to any of the company’s procedures and new policies.
  • Handle sudden rush of inquiries, stressful periods, and customer pressure.
  • Adhere to the shift schedule and avoid tardiness.

职位要求

  • Bachelor's degree.
  • Fluent in English.
  • Advanced troubleshooting and multi-tasking skills.
  • Strong client-facing and communication skills.
  • Should be a team player with an aptitude for customer service.
  • Experience in the information technology is a plus.


客户服务有团队精神的人解决问题英语人际交往能力
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JENNY DE JESUS

HR OfficerFlexicon Solution Inc

今日回复 7 次

工作地址

The Enterprise Center Tower 1. The Enterprise Center Tower 1, Paseo de Roxas, Legazpi Village, Makati, 1226 Metro Manila, Philippines

发布于 20 May 2025

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Flexicon Solution Inc

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