Call Center Agent

E-Solutions IT Services

$448-538[月薪]
现场办公 - 奎松市少于1年工作经验专科全职
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职位描述

福利待遇

  • 法定福利

    13薪, 带薪假, 菲尔健康, SSS/GSIS

职位描述


  • Respond promptly to customer inquiries via phone, email, or chat.
  • Provide information about products, services, and company policies.
  • Resolve customer complaints or issues in a timely and professional manner.
  • Process customer orders, returns, and exchanges.
  • Document customer interactions and transactions accurately in the system.
  • Collaborate with other departments to ensure customer satisfaction.
  • Maintain a high level of product knowledge to assist customers effectively.
  • Assist with other customer service-related duties as assigned.

职位要求

  • Diploma or equivalent.
  • 6 months to 1 year of experience in Financial Services or a related customer service field.
  • Strong verbal and written communication skills.
  • Excellent problem-solving skills and attention to detail.
  • Ability to manage and prioritize multiple tasks in a fast-paced environment.
  • Friendly and approachable demeanor with a customer-first attitude.


客户服务解决问题非常有职业道德英语人际交往能力
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Mary Joy Glocel Geulin

HR OfficerE-Solutions IT Services

今日回复 0 次

工作地址

WNS Philippines Inc. 9th F 1880 Building, 1110 Eastwood Ave, Quezon City, 1800 Metro Manila, Philippines

发布于 20 May 2025

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