This role is responsible for overseeing the end-to-end billing cycle, ensuring timely and accurate invoicing, optimizing collection processes, and maintaining strong internal controls. The ideal candidate will bring strong leadership skills, financial acumen, and a proactive approach to improving cash flow and operational efficiency.

Duties and Responsibilities

• Supervise and manage a team of billing specialists, providing guidance and support to ensure the accuracy and efficiency of billing processes.
• Oversee the timely and accurate generation of invoices for clients, ensuring that all billing information is correct and in compliance with company policies and procedures.
• Review and analyze billing data and reports to identify any discrepancies or errors, taking appropriate actions to resolve them.
• Collaborate with other departments, to ensure that billing processes are aligned with overall business objectives and customer satisfaction goals.
• Develop and implement billing strategies and best practices to optimize efficiency and improve the accuracy of billing processes.
• Monitor and maintain client accounts, ensuring that all billing records are up to date and accurately reflect the services provided.
• Address and resolve client inquiries and disputes regarding billing issues, providing excellent customer service and maintaining positive relationships.
• Prepare and present regular reports to management on billing activities, financial performance, and any issues or opportunities for improvement.
• Train and mentor billing specialists, providing ongoing support and professional development opportunities to enhance their skills and knowledge.

Background and Qualifications

• Bachelor's degree in finance, accounting, or a related field.
• Proven experience in billing or financial management, with at least 3-5 years of experience in a supervisory role.
• Strong understanding of basic financial principles and the ability to analyze financial data.
• Excellent problem-solving skills and the ability to think critically.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to work effectively in a team environment and collaborate with cross-functional teams.

Work Arrangement: Full on-site from Monday to Friday, 8am to 5pm

Location: Greenfield District, Mandaluyong City

Please refer to job description.