Customer Care Representative - Software & Hardware (Php 20,500)

Alorica

$361-451[Mensual]
No - MakatiSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Permissão de refeição

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Seguro de saúde, HMO

  • Benefícios de Habilidades

    Quartos de Dormir

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

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Descrição:

  • Handle customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer issues promptly and effectively.
  • Maintain a positive attitude and professionalism.
  • Document interactions and feedback for continuous improvement.
  • Collaborate with team members to enhance customer satisfaction.

Requisito

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No experience required; entry-level position.
  • Skills and Competencies: Proficiency in English, customer service orientation, strong problem-solving abilities, technical skills, call center familiarity, and excellent organizational skills.
  • Responsibilities and Duties: Assist customers via phone or chat, resolve inquiries, provide product information, and ensure customer satisfaction.
  • Working Conditions: Office environment, potential for remote work, regular shift schedules.
  • Qualities and Traits: Friendly demeanor, teamwork mentality, adaptability, and strong communication skills.
Idioma InglêsAtendimento ao clienteResolução de ProblemasHabilidades TécnicasCentral de atendimentoHabilidades OrganizacionaisJogador de equipe
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Cedryck Alyn Ross Labora

HR OfficerAlorica

Local de trabalho

Ground Floor, MJ Plaza. 2310 Chino Roces Ave, Makati, 1231 Metro Manila, Philippines

Postado em 27 February 2025

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