Call Center Agent
Metacom Careers
Descrição do Trabalho
Descrição:
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information regarding products and services.
- Resolve customer complaints and issues efficiently.
- Maintain detailed records of interactions and transactions.
- Work collaboratively with team members to improve customer experience.
- Adhere to company policies and procedures.
- Handle inbound and outbound calls, address customer inquiries, resolve issues, and ensure customer satisfaction.
Requisito
- Educational Qualifications: Bachelor’s degree in any field is required.
- Experience Level: No prior experience necessary; training will be provided.
- Skills and Competencies: Proficient in English, excellent customer service abilities, strong problem-solving skills, and a team player.
- Working Conditions: Fast-paced call center environment, may involve shift work.
- Qualities and Traits: Positive attitude, strong communication skills, and adaptability.
Brian Lamban CSSWB
HR ManagerMetacom Careers
Alta taxa de resposta
Local de trabalho
Quezon City. Quezon City, Metro Manila, Philippines
Postado em 07 May 2025
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