Admin After Sales
Gladex Travel and Tours Corp.
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Presente de Feriado, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde
Saúde e Bem-Estar
HMO
Outros
Eventos Sociais da Empresa
Benefícios de Habilidades
Viagem Anual da Empresa
Desenvolvimento Profissional
Desenvolvimento Profissional
Tempo de desligamento e Saída
Licença médica, Férias Deixadas
Descrição:
- Provide exceptional after-sales support to customers.
- Resolve inquiries and issues via phone, email, or chat.
- Assist customers with product usage and troubleshooting.
- Process returns, exchanges, and warranty claims.
- Maintain accurate records of customer interactions.
- Collaborate with other departments to enhance customer satisfaction.
- Identify opportunities for up-selling and cross-selling.
Requisito
- Educational Qualifications: Bachelor's degree in any field.
- Experience Level: Fresh Graduates or Students welcome.
- Skills and Competencies: Strong customer service, teamwork, technical, organizational, interpersonal, and problem-solving skills. Proficiency in the English language is essential.
- Responsibilities and Duties: Assist customers with post-purchase inquiries, resolve issues, and ensure satisfaction.
- Working Conditions: Office environment with standard working hours.
- Qualities and Traits: Empathetic, proactive, adaptable, and detail-oriented.
Rollen Regino
HR and Admin ManagerGladex Travel and Tours Corp.
Alta taxa de resposta
Local de trabalho
Kassco Building. Kassco Building, 7200 Rizal Avenue Corner Lico Street and Cavite Street, Santa Cruz, Manila, Metro Manila, Philippines
Postado em 14 March 2025
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Desfinanciado / Anjo
101-500 funcionários
Hospitalidade e Turismo
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