Technical Support Representative
RSD Human Resource Management Consultancy
Keterangan Kerja
Penerangan
- Provide front-line technical support to customers via phone, email, and chat.
- Troubleshoot hardware and software issues effectively and efficiently.
- Document customer interactions and technical issues in the support system.
- Collaborate with engineering teams to resolve complex problems.
- Assist in developing support documentation and FAQs.
- Maintain a high level of customer satisfaction.
Syarat-syarat
- Educational Qualifications: Bachelor’s degree in Computer Science or related field.
- Experience Level: 1-3 years of experience in technical support or customer service roles.
- Skills and Competencies: Proficient in troubleshooting software and hardware issues; strong communication skills.
- Working Conditions: Primarily office-based, full-time, may require evening or weekend shifts.
- Qualities and Traits: Patience, empathy, attention to detail, and problem-solving abilities.
Maricel Viovicente
Career Architect IIRSD Human Resource Management Consultancy
Aktif dalam masa tiga hari
Tempat Bertugas
Ortigas Center
Disiarkan pada 11 July 2025
Pekerjaan Serupa
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JOANNA MONTEONRECRUITMENT SUPERVISOR
RSD Human Resource Management Consultancy
Tidak Dibiayai
51-100 Pekerja
Sumber Manusia
Lihat pengambilan kerja
Sertai Bossjob
Peringatan Keselamatan Bossjob
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