Job Overview

iRely is looking for a Product Manager to join their Commodity, Trade, and Risk Management team in Makati, Philippines. This is a hybrid role. You will be required to visit the office, at least 3 to 4 days per week.

Responsibilities and Duties

• Software product development
• Gather, understand, and document customers' business needs by directly engaging customers, and working with implementation teams, Product Managers, or the Business Unit Leader.
• Absorb and extend existing functional designs or create new ones, depending on the project scenario.
• Create technical designs based on functional designs, including use cases, mockups, process and data flow diagrams, etc.
• Ensure the development team understands project requirements and design, provide estimates of efforts, and create a Statement of Work for Business Unit Leader/Product Manager approval.
• Guide development team to ensure development is completed per requirements, on time, meeting performance benchmarks, and with quality.
• Collaborate with other Product Managers and Business Unit Leaders to ensure seamless software integration.
• Create and update product-related documentation and training material promptly. Provide training during the new team member onboarding and when new features are delivered.
• Engage outside business partners for 3rd party integration from a technical perspective.
• Product quality and support
• Take ownership of product quality. Identify factors impacting quality and mitigate potential risks.
• Leverage internal programs to deliver product features with the highest quality.
• Serve as an escalation point or directly engage in customer support issues. Guide development team to deliver resolution per Service Level Agreement.
• Focus on issue root cause analysis. Provide suggestions on and implement corrective actions to reduce future issues.
• Continuous improvement
• Embrace our Continuous Improvement culture in all aspects of product management: feature sets, quality, utilization, competitiveness in the marketplace, customer success, etc.
• Collaborate with other teams to achieve customer success throughout sales and go-live process, and on an ongoing basis.
• Maintain focus on reducing support issues. Eliminate product bugs and reduce training-related issues by providing intuitive feature sets.
• Guide development team to hone in estimation skills to provide more accurate capacity needs.
• Grow the development team to advance their technical and analytic skills.
• Industry and domain
• Under the guidance of the Business Unit Leader and Product Manager, move the product forward based on company vision and industry trends.
• Develop a base understanding of pricing and competitive landscape in product offerings in the U.S. market.

Skills and Qualifications

• 8-12 years experience in Business Analysis and Design
• 2-4 years experience in Product Management
• Ability to communicate with internal (Developers, QAs and SMEs) and external stakeholders
• Gather, Analyze, and document Business requirements, Specification, Business Processes, and Recommendations
• Demonstrate analytical and problem-solving skills
• Strong written and verbal communication skills including technical writing skills
• Experience in Trading and Risk Management
• Experience in Manufacturing Risk Management, Trade Finance, and Quality Management
• Experience in MS SQL
• Experience in managing and working with cross-functional teams

Nice to have Skills

• Exposure to different Asset classes like Energy, Metals, Forex, and Agri-soft commodities
• Experience in programming
• Experience in ERP system development
• Knowledge/ Experience in Risk (PnL, Position and Exposure, Valuation, Credit Risk, Market Risk, VaR)
• Experience in a software product company

Please refer to job description.