The Operations Specialist is responsible for the management of workflow throughout all departments within a business. The purpose of this position is to optimize daily activities and performance of the business across the board. The Operations Specialist’s responsibilities might range from ordering supplies to managing inventory, maintaining SOPs, liaising with other departments.

Who are you?

We are looking for a highly motivated individual who is self-driven and comfortable working in a fast-paced work environment. This role is for you if you are responsible for optimizing the daily activities and performance of the business across the board. You will also manage inventory, maintain standard operating procedures and liaise with other departments.

JOB RESPONSIBILITIES:

• Monitors day-to-day operations while tracking and reporting on performance and recommending actionable improvements as necessary
• Assists the business operations in planning, organizing, and coordinating functions relating to the operation of the business
• Maintains an updated client, customer, contractor, and supplier management system
• Monitors expenses and budget in line with the Finance Department
• Provides recommendations and suggestions for improvements in any aspects relating to increased performance
• Trains and onboard new employees on operational protocols to ensure adherence to standard operating procedures (SOP’s)
• Keep up to date with the current market trends and industry forecasts
• Coordinates with different departments to achieve optimal work production across the board

QUALIFICATIONS:

Educational Background:

• A Graduate of Business, Operations Management course, or any related field.

Work Experiences:

• At least 5 years of proven experience in working in the same field

Skills / Knowledge:

• Strong organization skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to work effectively in a team environment and collaborate with cross-functional teams
• Proficiency in MS Office Suite and other relevant software applications
• Previous experience in operations, administration or related field is preferred

Please refer to job description.