• Proven knowledge of processes in Quality and/or Environmental Management
• Proficiency in configuring and troubleshooting of IT applications, as well as experience working on related projects
• Develop and maintain relationships with system vendors, partners, and stakeholders.
• Provide guidance and support to system users, ensuring effective adoption and utilization.
• Ensure compliance with organizational policies, regulatory requirements, and industry standards
• Develop and maintain system documentation, including user guides, training materials, and technical documentation
  
  

• University Degree in Computer Sciences, Business Administration, Business Informatics or similar educational background
• Several years of work experience in IT Service or Project Management
• Profound knowledge and experience in Service Management e.g. as Service Owner or Application Owner
• Profound project management skills
• Experience in managing external service providers
• Expertise and passion in knowledge and information management
• Technical knowledge and experience with a common, modern programming language is an advantage
• Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines
• Very good negotiation skills and ability to find workable solutions for all stakeholders
• Independent, structured, results- and customer-oriented work method
• Excellent communication and moderation skills
• Fluent Business English (written and spoken)
• Willingness to travel internationally
  
  

Please refer to job description.