Aqua Smartguard Corp.

＄449-539[Bulanan]

Di lokasi - Makati1 - 3 Tahun PengalamanDiplomaSepenuh-masa

Kongsi

Elaun
Elaun Telekomunikasi
Pengiktirafan dan Ganjaran Pekerja
Program Pengiktirafan Pekerja, Hadiah Percutian
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS
Insurans Kesihatan & Kesejahteraan
Kemalangan & Insurans Kecacatan, HMO
Faedah Tambahan
Lawatan Tahunan Syarikat, Peralatan Syarikat
Cuti & Pelepasan
Cuti Bersalin & Paterniti, Cuti Sakit, Cuti Ibu Bapa Tunggal, Cuti Khas untuk Wanita, Curi Percutian

Baca Lebih Lanjut

As the company’s Customer Service Relations, is responsible for ensuring excellent customer service and managing customer relationships.
The role involves interacting with customers through various channels, such as phone, email, and social media, to address their inquiries, complaints, and feedback.
The ideal candidate should have strong communication and problem-solving skills, as well as the ability to handle stressful situations with patience and empathy.
The candidate should also possess the ability to make independent decisions when resolving customer issues.

Validate the completion of the whole sales process by reviewing 1 process at a time with the client;
Getting all necessary information from clients needed for contract completion;
Set and make the client agree to a definite installation schedule;
Preparation of documents needed by the Service Technician to complete the installation; Coordinate with the Service Tech and client on other matters related to the installation;
Answer all client questions and queries related to the product, technical info, installation information, and all other relevant questions with the goal of closing the sale;
Receive inbound calls from clients that are reporting concerns and requesting information or assistance;
Encoding and data entry of all client communication in CRM and or SAP.
Making independent decisions when resolving customer issues