The Clinic Manager will oversee the daily operations of the clinic, ensuring efficient patient care and administrative processes. This role requires strong leadership skills, excellent organizational abilities, and a commitment to fostering a positive environment for both staff and patients.

1. Operational Management:

• Oversee the daily operations of the clinic, ensuring efficient workflow and patient satisfaction.
• Develop and implement clinic policies and procedures in accordance with regulatory requirements.
• Manage clinic budgets, including revenue tracking, expense management, and financial reporting.

2. Staff Management:

• Hire, train, and supervise clinical and administrative staff, ensuring they adhere to clinic policies and procedures.
• Conduct performance evaluations and provide ongoing staff development and training opportunities.
• Foster a collaborative and supportive work environment that encourages teamwork and professional growth.

3. Patient Care Management:

• Ensure high-quality patient care services are delivered consistently.
• Address patient concerns and complaints effectively and promptly.
• Optimize patient flow and scheduling to enhance operational efficiency.

4. Regulatory Compliance:

• Ensure compliance with healthcare regulations, accreditation standards, and safety protocols.
• Maintain accurate medical records and oversee billing and coding practices to ensure compliance with insurance requirements.

5. Reporting and Evaluation:

• Monitor and analyze clinic performance metrics, making recommendations for improvements as necessary.
• Prepare reports for Management regarding clinic operations, staff performance, and financial status.

6. Community Engagement:

• Promote clinic services within the community and cultivate relationships with local healthcare providers and organizations.
• Participate in community outreach programs to enhance the clinic’s visibility and services.

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field (master's preferred).
• Minimum of 1 year of experience in a healthcare management role.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of healthcare regulations and standards.
• Proficiency in medical billing software and electronic health records (EHR) systems.

Skills:

• Excellent organizational and multitasking abilities.
• Strong problem-solving skills and proactive mindset.
• Ability to work collaboratively within a team and to communicate effectively with patients and staff.
• Commitment to providing exceptional patient care and service.