Description

The AR and Poster Team Manager will oversee the accounts receivable (AR) and posting teams within the medical billing department. This role is crucial in ensuring timely and accurate processing of insurance claims and patient payments, managing the daily operations of the AR and posting teams, and optimizing workflow efficiency. The ideal candidate will possess strong leadership skills, a deep understanding of medical billing processes, and a commitment to enhancing revenue cycle management.

• Supervise, mentor, and provide leadership to the AR/Posting team.
• Conduct regular performance evaluations, set goals, and provide ongoing feedback.
• Hit all targets set by executive leaders and exceed market averages.
• Oversee the daily operations of the accounts receivable process, including the management of outstanding patient and insurance balances.
• Ensure timely follow-up on unpaid claims and patient invoices.
• Monitor and manage AR aging reports and implement strategies to reduce days in AR.
• Supervise the accurate and timely posting of insurance payments, patient payments, and adjustments.
• Ensure that all transactions are properly recorded and reconciled with the accounts receivable system.
• Address and resolve discrepancies in payment posting and account reconciliation.
• Identify opportunities for process improvements within the AR and posting functions.
• Implement best practices to enhance operational efficiency and accuracy.
• Collaborate with other departments to streamline processes and address billing-related issues.
• Generate and analyze reports related to AR performance, payment trends, and claim status.
• Provide insights and recommendations based on data analysis to support decision-making and strategic planning.
• Ensure compliance with all relevant regulations, payer requirements, and internal policies.
• Conduct regular audits to ensure the accuracy and integrity of the billing processes.
• Address and resolve compliance issues and implement corrective actions as needed.

Qualifications:

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field.
• Minimum of 5 years of experience in medical billing, with at least 2 years in a supervisory or management role.
• In-depth knowledge of medical billing, coding, and accounts receivable processes.
• Proficiency in medical billing software and electronic health record (EHR) systems.
• Strong analytical skills and experience with financial reporting and analysis.
• Excellent communication, leadership, and interpersonal skills.
• Ability to manage multiple priorities and work effectively under pressure.
• Detail-oriented with strong problem-solving skills.