Service Supervisor

Dempsey Resource Management Inc.

＄705-1.1K[Bulanan]
Di tempat - Pasay3-5 Tahun KedaluwarsaS1Penuh waktu
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Deskripsi Pekerjaan

Keterangan

  • Oversee daily operations of the customer service team.
  • Train and mentor staff to enhance service quality.
  • Resolve escalated customer issues effectively.
  • Monitor team performance and KPIs.
  • Implement strategies for improved customer satisfaction.
  • Conduct regular team meetings and feedback sessions.

Persyaratan

  • Bachelor’s degree in Business Administration or related field.
  • JLPT N1 ( Fluent in Japanese/English )  
  • 3-5 years of experience in customer service, with at least 1 year in a supervisory role.
  • Strong communication, conflict resolution, and leadership skills; proficiency in CRM software.
  • Oversee customer service team, resolve escalated issues, implement service policies, and train staff.
Layanan PelangganJapanese speaking
Preview

Maria Palma

Talent Acquisition ManagerDempsey Resource Management Inc.

High response rate

Lokasi Kerja

Aurora Blvd. Aurora Blvd, Pasay, Metro Manila, Philippines

Diposting di 10 April 2025

Pekerjaan Serupa

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Sumber Daya Manusia

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