About Us

HelloConnect

HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh

HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.

Job Description

You will join our talented and driven Upstream Operations team. This is the perfect role for someone to develop their career in Strategic Procurement and Indirect Procurement. The candidate's contribution will be key to improving the daily operations management processes and by ensuring our business inputs are effectively managed and compliant to our policies.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you dont tick all the boxes but think youd thrive in this role, we would really like to learn more about you.

What You'll Do

• Work with and support the category manager for Australia and New Zealand across all local and regional indirect procurement categories
• Ensure that all tasks are done in a timely matter, following the indirect procurement processes and policy
• Manage contract reviews incl. reviewing commercial terms, and liaising with the legal team on behalf of the procurement team, obtaining formal approval from budget owners and facilitating contract signatures (internally, and externally with the suppliers).
• Ensure NDAs are signed prior to initiating sourcing projects or conversations with a supplier
• Run low(er) value projects independently
• Support the procurement team with high(er) value projects, e.g. prepare RFX documents, analyse and summarize offers, prepare decision-making documents, facilitate collaboration of external and internal legal teams
• Support the Procurement Team to ensure that exceptions have been reviewed, approved and signed off by the legal team and/or department heads.
• Engage with our suppliers in the case invoices need correction
  
  
  

What You'll Bring

• Excellent knowledge of word processing, spreadsheets (Microsoft Office - Excel and Word and G-Suite - Sheets and Docs) and Gmail
• Good understanding of databases
• Professional proficiency of English both oral and written
• Clear, effective and concise communicator
• Strong attention to detail and organisational skills
• Fast learner with new technology and easily adapts to different tech systems
• Organized and excellent time management skills
• Experience challenging and improving the status quo
• Always have a Can Do attitude, ready to support the team
• Critical thinker, independent and proactive problem solver using sound, inclusive reasoning and judgment
• Comfortable with ambiguity
• Nice-to-have: experience with JIRA, Icertis, Workday, and/or other procurement tools
  
  
  

Why work for us?

At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.

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