• Pick up and deliver: Collect items from the sender and deliver them to the recipient 
• Follow schedules: Adhere to delivery schedules and routes 
• Ensure quality: Ensure items are delivered in good condition and meet transportation requirements 
• Provide customer service: Answer questions and provide a good customer experience 
• Maintain records: Keep accurate delivery records and report any issues 
• Follow safety regulations: Comply with all relevant traffic and safety regulations 
• Handle payments: Accept payments for items and request signatures from recipients 
• Coordinate with dispatch: Work with dispatch to get to the right locations and track orders 

Education 

• A high school diploma or GED is usually the minimum educational requirement.
• However, educational requirements may vary depending on the company.

Skills

• Driving: Have a clean driving record and excellent driving skills 
• Customer service: Have strong customer service skills and be able to work in a fast-paced environment 
• Time management: Be punctual and have strong time management skills 
• Organization: Have strong organizational skills and be able to handle multiple tasks at once 
• Communication: Have strong communication skills 
• Safety: Adhere to safety rules, driving laws, and other guidelines 
• Attention to detail: Have a keen eye for detail 
• Local knowledge: Have a strong knowledge of local roads and routes