Job Summary:

We are seeking a detail-oriented and highly analytical Business Analyst with strong experience in financial transactions, particularly in Bills Payment, Billers Integration, and API exposure. The ideal candidate will play a pivotal role in bridging the gap between business requirements and technical solutions to support the development and optimization of payment and transaction-related services.

Roles and Responsibilities:

• Collaborate with stakeholders to gather, analyze, and document detailed business and functional requirements.
• Analyze end-to-end processes involving financial transactions, billers, and payment systems to identify areas for improvement or automation.
• Work closely with developers and QA teams to design, implement, and test APIs related to bills payment and financial integrations.
• Map and define data flow, system logic, and integration points across internal systems and third-party providers.
• Lead or support the onboarding process of new billers, ensuring compliance with business and technical specifications.
• Monitor API performance and troubleshoot integration issues in coordination with development and operations teams.
• Conduct gap analysis, impact assessments, and feasibility studies to recommend scalable solutions.
• Prepare clear documentation including Business Requirement Documents (BRD), Functional Specifications (FSD), and user stories.
• Act as a liaison between the business units and IT teams, ensuring proper communication and alignment on deliverables.
• Stay updated on regulatory requirements and emerging technologies in financial services and digital payments.

Qualifications:

• Bachelor’s degree in Information Technology, Business Administration, Finance, or a related field.
• 3+ years of experience as a Business Analyst in the financial services, fintech, or payment industry.
• Strong knowledge of API integration, billers onboarding, and bills payment systems.
• Experience working with JSON, XML, RESTful APIs, and API documentation tools (e.g., Postman, Swagger).
• Understanding of digital payment ecosystems and financial transaction workflows.
• Excellent analytical, problem-solving, and communication skills.
• Experience with project management tools (e.g., JIRA, Confluence) is an advantage.

Preferred:

• Experience in Agile/Scrum environments.
• Familiarity with regulatory compliance for digital payments (e.g., BSP regulations).
• Previous exposure to fintech startups or large-scale enterprise systems.

Please refer to job description.