· Achieve collection effectiveness and efficiency by meeting productivity benchmarks and flow rates (past due and current ratio) by performing collections efforts through email, call outs or a house to house visits

· Expected to be expert in account review, account ledgering, payment arrangement negotiations/credit extension if necessary, request facilitation/endorsement, policy and process implementation and other related tasks

· Facilitates and coordinates concerns and requests within the turn-around time by either

1. processing requests related to collection department,
2. liaises with internal and external units in-charge of the client’s concern

· Executes timely preparation and sending of notices of accounts with overdue down payment

· Ensures timely advise to client of the required additional post-dated check and monitors status of deposits and/or returned check notification

· Initiates cancellation of accounts due to non-payment of the monthly amortization after exhausting all means to contact and collect the overdue monthly amortization

· Maintain a professional manner in communication that is representative of Golden Home Realty Dev’t. Corp. quality service when serving clients

· Monitors releasing and filing of Official Receipts of clients, receipted of payments via remittances/deposits and other collection-related documents

· Prepares and validates completeness and accuracy of the Statement-of-Account (SOA) released to clients and/or other party

· Perform other task that may be given from time to time that is related to the assigned task

· Candidate must possess at least Bachelor's/College Degree in Business Course

· Preferably at least one (1) year of experience as a collector, customer service, or any service oriented industry/position

· Experience in handling different clients profile

· Proficient in MS Office such as Word, Excel and Outlook

· Strong Time Management and Organizational Skills

· Strong Work Ethic/Good written and verbal communications.