• Provide prompt and accurate text-based support to clients and customers.
• Assist in managing client correspondence and maintaining communication logs.
• Resolve inquiries efficiently while maintaining a positive client experience.
• Support team members by handling administrative tasks and data entry as needed.
• Continuously improve knowledge of products and services to better assist clients.

Requirements

• Job Title: Text Support
• Responsibilities and Duties: Excellent written communication skills with attention to detail.
• Qualities and Traits: Strong problem-solving abilities and the capacity to remain calm under pressure.
• Qualities and Traits: Demonstrated ability to multitask and manage time effectively.
• Working Conditions: Comfortable working in a remote environment with flexible hours.
• Responsibilities and Duties: Proficient in using various communication platforms and customer management tools.