• Assist customers with inquiries and resolve issues related to products and services.
• Provide support through various communication channels including phone, email, and live chat.
• Document customer interactions and maintain accurate records of inquiries and resolutions.
• Collaborate with team members to ensure high levels of customer satisfaction.
• Stay updated on product knowledge and new offerings to effectively assist customers.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: No prior experience required; training will be provided.
• Skills and Competencies: Proficient in English language with excellent communication skills.
• Skills and Competencies: Strong customer service orientation.
• Skills and Competencies: Basic technical skills for navigating customer support software.
• Qualities and Traits: Positive attitude with a proactive approach to problem-solving.