Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Descripción del trabajo
Descripción
- Provide exceptional customer service through various communication channels.
- Assist customers with inquiries, issues, and product information.
- Maintain a positive and professional demeanor in all interactions.
- Document customer interactions and feedback accurately.
- Collaborate with team members to resolve complex issues.
- Strive to meet performance metrics and goals.
Requisito
- Educational Qualifications: Bachelor’s degree in Business Administration, Communications, or a related field.
- Experience Level: Less than 1 year of customer service or relevant experience.
- Skills and Competencies: Strong communication, problem-solving skills, and proficiency in CRM software.
- Responsibilities and Duties: Handle customer inquiries, provide product information, and resolve issues efficiently.
- Working Conditions: Office environment, with potential remote work options.
- Qualities and Traits: Empathetic, patient, and able to work under pressure.
Shayne Villaroman
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Activo en tres días
Ubicación laboral
3/f, Southgate Mall. 2258 Chino Roces Ave, Makati City, Metro Manila, Philippines
Publicado el 31 July 2025
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Shayne VillaromanHR Manager
Metacom Business Process Outsourcing Solution Inc.
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